Send me a message, I’d love to hear from you! In this episode of Straight Up With Steph, I sit down with Sofie, a dental hygienist who transitioned from clinical care to the world of dental technology and AI. Now working at Overjet, Sofie shares her journey from the operatory to dental sales, what it’s like being the only clinician on her team, and how AI is transforming patient communication, diagnosis, and insurance efficiency in dentistry. We talk about: Sofie’s transition from hygiene to...
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Send me a message, I’d love to hear from you! In this episode of Straight Up With Steph, I sit down with Sofie, a dental hygienist who transitioned from clinical care to the world of dental technology and AI. Now working at Overjet, Sofie shares her journey from the operatory to dental sales, what it’s like being the only clinician on her team, and how AI is transforming patient communication, diagnosis, and insurance efficiency in dentistry. We talk about: Sofie’s transition from hygiene to...
Ep 55: Mastering Case Acceptance: Real Strategies to Connect and Communicate Better with Dental Patients
Straight Up With Steph
54 minutes
4 months ago
Ep 55: Mastering Case Acceptance: Real Strategies to Connect and Communicate Better with Dental Patients
Send me a message, I’d love to hear from you! In this episode of Straight Up With Steph, I’m joined by Kim McGuire to discuss case acceptance, a topic that every dental professional faces. We explore the challenges and solutions surrounding why patients say “no” to needed treatment, how to move past the objections, and truly connect with your patients. Kim shares actionable insights into treating patients as individuals, communicating value, and elevating trust through emotional intelligence,...
Straight Up With Steph
Send me a message, I’d love to hear from you! In this episode of Straight Up With Steph, I sit down with Sofie, a dental hygienist who transitioned from clinical care to the world of dental technology and AI. Now working at Overjet, Sofie shares her journey from the operatory to dental sales, what it’s like being the only clinician on her team, and how AI is transforming patient communication, diagnosis, and insurance efficiency in dentistry. We talk about: Sofie’s transition from hygiene to...