Dean dives into a topic that any leader or professional can learn from...the importance of emotional regulation. Taken from the concept of emotional intelligence, it's the ability to recognize your emotional triggers and tips on regulating your reaction. The ultimate goal of any professional is to manage one's emotions for maximum effectiveness in professional (and personal) relationships. When we "react" we tend to lose control of the situation; where when we take the time to "respond" ,&nbs...