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Andy Newman shares how a backpacker’s curiosity turned into a 140-property, multi-state operation - and why the true moat isn’t software, it’s a team with years of lived hospitality “stories” you’ll never find in a manual. We dig into hiring for heart and skill, right-sizing tech, and building resilient portfolios that survive seasonality, HOAs, and hurricanes. What you’ll learn Why tenure matters: the power of a team averaging 5+ years of on-the-ground scenariosThe tech trap: streamline tool...