Episode Description: In this episode, Robert Kennedy III speaks with Shay Hata, a successful realtor and introvert, about how introverts can thrive in the real estate and business sectors. Shay shares her personal experiences, strategies, and practical tips for making authentic connections with clients without stepping out of her comfort zone. They discuss the power of storytelling, the challenge of managing energy, and the importance of leveraging one's unique strengths.
Important Moments:
[00:00:01]
Robert introduces the show and the podcast, highlighting the challenges introverts face in fields requiring public engagement.
[00:01:17]
Announcement of the podcast's purpose: supporting real estate professionals and small business owners through storytelling.
[00:02:09]
Sponsored by Toner, a provider of professional audio recording devices.
[00:02:40]
Relevant Revelations segment begins, sharing news and insights about real estate, small biz, tech, and storytelling.
[00:03:06]
Relevant Revelation 1: Homelessness and rising listings in various regions.
[00:03:59]
Relevant Revelation 2: The issue of fake online reviews affecting small businesses.
[00:04:52]
Relevant Revelation 3: Introduction of AI Tech in the real estate industry.
[00:06:02]
Relevant Revelation 4: 50% of people prefer to communicate with a human over AI chatbots.
[00:07:04]
Introduces Shay Hata, detailing her background and accomplishments.
[00:08:47]
Shay discusses her experience as an introvert and how she has embraced it in her personal and professional life.
[00:09:15]
Robert asks Shay how she discovered she was an introvert.
[00:10:16]
Misconceptions about introverts and Shay's preference for deep, one-on-one conversations.
[00:11:34]
Shay shares strategies she uses to leverage her introverted nature in sales.
[00:13:30]
Shay discusses building her business through open houses and client care.
[00:14:32]
Robert asks about the prevalence of introverts among real estate agents.
[00:15:12]
Shay highlights the importance of authenticity in real estate.
[00:15:44]
Shay's early business failure and the lesson she learned about customer care.
[00:17:23]
Managing energy as an introvert, Shay's method of pop ins for client engagement.
[00:19:11]
The internal story Shay tells herself to help create connections.
[00:20:47]
Systems and automation that help Shay manage client communications.
[00:21:58]
Shay's communication strategy through surveys and text messages to better suit her introverted preferences.
[00:23:19]
Robert inquires about how Shay uses storytelling in her work.
[00:24:09]
Shay emphasizes sharing personal stories to build stronger client relationships.
[00:25:06]
Shay's upcoming speaking engagement and focus on personal growth.
Resources:
Relevant Revelations:
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