When learning how to write, I had a difficult time working with the characters in the scene. Until I discovered the Coordinated Management of Meaning theory, or CMM for short. The CMM theory argues that the way people communicate with one another is often times more important than the matter being discussed. The mood and mannerisms that a person adopts during an interaction or experience plays a large part in the construction of the reality. Instead of simply focusing on the message content or what people are thinking which made my characters sound robotic. I turned more focus on the pattern of communication and what that pattern creates.

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