Dave Fish, Ph.D., founder and CEO of CuriosityCX, is an exceptional storyteller who turns everyday customer experiences into inquiries and explanations of the customer experience from a perspective that only someone with Dave's unique background can.
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Dave Fish, Ph.D., founder and CEO of CuriosityCX, is an exceptional storyteller who turns everyday customer experiences into inquiries and explanations of the customer experience from a perspective that only someone with Dave's unique background can.
The Importance of Designing Experiences, Not Products
Stay Curious with Dave Fish
5 minutes
5 years ago
The Importance of Designing Experiences, Not Products
In this episode, Dave stresses that customers buy experiences, not products, and describe the features and attributes of products that drive the customer experience.
Stay Curious with Dave Fish
Dave Fish, Ph.D., founder and CEO of CuriosityCX, is an exceptional storyteller who turns everyday customer experiences into inquiries and explanations of the customer experience from a perspective that only someone with Dave's unique background can.
