Being a successful hearing care professional requires balancing a passion for helping people hear with the day-to-day needs of running a small business.
In every episode of Sound Bites, Dr. Dave Fabry — Starkey’s Chief Innovation Officer and audiologist with 40-years of experience in the hearing industry— talks to industry insiders, business experts and/or hearing aid wearers to dig into the latest trends, technology and insights hearing care professionals need to keep their clinics thriving and patients hearing their best.
If better hearing is your passion and profession, you won’t want to miss a single episode of Sound Bites.
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Being a successful hearing care professional requires balancing a passion for helping people hear with the day-to-day needs of running a small business.
In every episode of Sound Bites, Dr. Dave Fabry — Starkey’s Chief Innovation Officer and audiologist with 40-years of experience in the hearing industry— talks to industry insiders, business experts and/or hearing aid wearers to dig into the latest trends, technology and insights hearing care professionals need to keep their clinics thriving and patients hearing their best.
If better hearing is your passion and profession, you won’t want to miss a single episode of Sound Bites.
At Starkey, our mission is to serve our customers better than anyone else. Our team answers 2,000 calls a day within five seconds. Those calls are answered by a live voice, and our operators know most of our customers by name. In this episode, Starkey’s Chief Customer Officer Chris Van Guilder explains why these statistics are so important for the success of our business, and why it’s important for hearing care providers to make customer service a priority for their patients.
Link to full transcript
Starkey Sound Bites
Being a successful hearing care professional requires balancing a passion for helping people hear with the day-to-day needs of running a small business.
In every episode of Sound Bites, Dr. Dave Fabry — Starkey’s Chief Innovation Officer and audiologist with 40-years of experience in the hearing industry— talks to industry insiders, business experts and/or hearing aid wearers to dig into the latest trends, technology and insights hearing care professionals need to keep their clinics thriving and patients hearing their best.
If better hearing is your passion and profession, you won’t want to miss a single episode of Sound Bites.
