Note: this episode was released in December 2020.

Kathleen Cook is the senior admin of the Product & Marketing Organization, Finance and Business Transformation teams at Starbucks Canada. She started as a store manager in 1996 and throughout her journey, she has held 10 different roles to date in a variety of functions. Today, we focus on her current role as a senior admin to give partners a glimpse into this role, and the key skills required to succeed.