118: Nick Mehta, CEO of Gainsight

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Square One: Conversations with the Best in Business

Romeen Sheth

121 episodes

5 days ago

Square One unpacks the journey of founders, investors, and executives at the cutting edge of business. The conversations on the show dive deep into a variety of industries, business models, and the stories of how some of the most innovative companies of our time have been built.

Business

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118: Nick Mehta, CEO of Gainsight

Square One: Conversations with the Best in Business

44 minutes 23 seconds

3 years ago

118: Nick Mehta, CEO of Gainsight

This week, I was thrilled to chat with Nick Mehta, CEO of Gainsight. Gainsight is a particularly interesting company and story to unpack - they are the "category creators" of customer success. CS is a common place role and function in tech today, but creating software for CS was less than obvious 10 years ago. Since joining in 2013, Nick has led Gainsight through explosive growth, raised $150M+ and grown the team to 700+ people.

In this episode, we unpacked lessons learned building a category creator, how to work through hitting a wall on the journey of explosive growth and how Nick thinks about fundraising in today's market.