Ep 8: Customer Journey Mastery with Lindsay Lane

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Spotlight by CS in Focus

CS In Focus

33 episodes

3 days ago

Driving Success Across GTM with Customer-Centric Collaboration. We're opening the dialogue across the entire go-to-market (GTM) strategy to ensure that Customer Success is at the heart of everything we do. This podcast is dedicated to empowering Customer Success (CS) professionals by fostering a vibrant community that goes beyond the basics.

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Management

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Ep 8: Customer Journey Mastery with Lindsay Lane

Spotlight by CS in Focus

38 minutes 4 seconds

1 year ago

Ep 8: Customer Journey Mastery with Lindsay Lane

Explore pivotal Customer Success strategies with industry expert Lindsay Lane in our enlightening podcast.

Lindsay shares her blueprint for curating exceptional customer journeys and driving business growth.

Key Insights:

1. Unified Vision: Discover how Lindsay harmonizes cross-departmental efforts for customer success.

2. Insightful Analytics: Uncover the transformative power of customer data in shaping engagement strategies.

3. Strategic Focus: Lindsay reveals how prioritizing actions aligned with company objectives leads to customer-driven results.

Equip yourself with critical strategies for elevating Customer Success in today's dynamic business landscape.

Lindsay's LinkedIn:

https://www.linkedin.com/in/lindsay--lane/

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