Ep 22: How to Break Into Customer Success with Gözde Görce

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Spotlight by CS in Focus

CS In Focus

33 episodes

1 week ago

Driving Success Across GTM with Customer-Centric Collaboration. We're opening the dialogue across the entire go-to-market (GTM) strategy to ensure that Customer Success is at the heart of everything we do. This podcast is dedicated to empowering Customer Success (CS) professionals by fostering a vibrant community that goes beyond the basics.

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Ep 22: How to Break Into Customer Success with Gözde Görce

Spotlight by CS in Focus

33 minutes 44 seconds

5 months ago

Ep 22: How to Break Into Customer Success with Gözde Görce

Thinking of pivoting into Customer Success in 2025?

This episode is your blueprint.

Gözde Görce, Team Lead of Scaled CS at Apollo.io and founder of The Success Path, joins us to unpack everything from mapping your transferable skills to navigating the AI-powered CS job market.

What we cover:

Gözde’s unconventional journey into CS
The rise of Digital CS & what it means for job seekers
Top skills hiring managers actually look for
How to rethink resumes and avoid rookie outreach mistakes
Why grit, patience, and networking still win

🔗 Connect with Gözde Görce: https://www.linkedin.com/in/gozdegorce/
🔗 Enroll in Gözde’s course: gozdegorce.com/enroll