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Spotlight by CS in Focus
CS In Focus
33 episodes
1 week ago
Driving Success Across GTM with Customer-Centric Collaboration. We're opening the dialogue across the entire go-to-market (GTM) strategy to ensure that Customer Success is at the heart of everything we do. This podcast is dedicated to empowering Customer Success (CS) professionals by fostering a vibrant community that goes beyond the basics.
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Management
Business
RSS
All content for Spotlight by CS in Focus is the property of CS In Focus and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Driving Success Across GTM with Customer-Centric Collaboration. We're opening the dialogue across the entire go-to-market (GTM) strategy to ensure that Customer Success is at the heart of everything we do. This podcast is dedicated to empowering Customer Success (CS) professionals by fostering a vibrant community that goes beyond the basics.
Show more...
Management
Business
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Ep 14: Embracing Radical Candor with Ryan Lazar of Qualtrics
Spotlight by CS in Focus
36 minutes 45 seconds
1 year ago
Ep 14: Embracing Radical Candor with Ryan Lazar of Qualtrics

Dive into our latest "CS in Focus" episode where we sit down with Ryan Lazar, a seasoned leader who's steering the helm at Qualtrics Canada.


Ryan brings a unique blend of engineering prowess and sales acumen, driving unprecedented growth and nurturing a passionate team culture.


🔹 Key Takeaways:

  • Mastering Radical Candor: Ryan shares how honest, caring feedback is pivotal for team cohesion and performance.
  • Leadership Lessons: From Windsor's blue-collar roots to Toronto’s tech scene, Ryan's journey is packed with insights on creating cultures of success.
  • Adapting Strategies: Hear how Qualtrics adapts its approaches in customer success and sales to stay ahead in tech.


Connect with Ryan on LinkedIn:

https://www.linkedin.com/in/ryan-lazar-86a8ba11/

Spotlight by CS in Focus
Driving Success Across GTM with Customer-Centric Collaboration. We're opening the dialogue across the entire go-to-market (GTM) strategy to ensure that Customer Success is at the heart of everything we do. This podcast is dedicated to empowering Customer Success (CS) professionals by fostering a vibrant community that goes beyond the basics.