Spiral Leadership Radio covers leadership topics focused on personal awareness including emotional intelligence, psychology, and leadership modalities. This program is brought to you by Spiral Leadership Group and is hosted by Mark Elberfeld and Arlia Hoffman.
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Spiral Leadership Radio covers leadership topics focused on personal awareness including emotional intelligence, psychology, and leadership modalities. This program is brought to you by Spiral Leadership Group and is hosted by Mark Elberfeld and Arlia Hoffman.
In this episode, Arlia and Mark share some personal stories about customer service experiences during the pandemic, which lead to a discussion about what it is like to being trapped in the need for being right. In those situations, what do we do when we get defensive or triggered? How can we grow, change, and follow our own sense of ethics?
Spiral Leadership Radio
Spiral Leadership Radio covers leadership topics focused on personal awareness including emotional intelligence, psychology, and leadership modalities. This program is brought to you by Spiral Leadership Group and is hosted by Mark Elberfeld and Arlia Hoffman.
