It’s hard enough winning a new client, so the last thing you want to do is to lose them because you didn’t treat them right.
Special Relationships examines the technique of reinforcing your existing client and customer relationships to make sure that you leave no stone unturned in the task of maximizing the potential, untapped revenues.
Carey Evans and Simon Rhind-Tutt founders of Relationship Audits are experts in the job of auditing and prioritising existing client relationships, nurturing them. And this podcast reveals the secrets of building, growing and maintaining strong client relationships to help your business weather the slings and arrows of a choppy economy.
All content for Special Relationships is the property of Simon Rhind-Tutt and Carey Evans and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
It’s hard enough winning a new client, so the last thing you want to do is to lose them because you didn’t treat them right.
Special Relationships examines the technique of reinforcing your existing client and customer relationships to make sure that you leave no stone unturned in the task of maximizing the potential, untapped revenues.
Carey Evans and Simon Rhind-Tutt founders of Relationship Audits are experts in the job of auditing and prioritising existing client relationships, nurturing them. And this podcast reveals the secrets of building, growing and maintaining strong client relationships to help your business weather the slings and arrows of a choppy economy.
Episode 3: Collecting hard & soft data on business relationships
Special Relationships
17 minutes
2 years ago
Episode 3: Collecting hard & soft data on business relationships
This episode focuses on using data collection and analysis tools to measure the existing health and future potential value of customer or client relationships.
Specifically, it explores,
· what current relationship assessment tools are typically used by businesses
· the pros and cons of different techniques, given the complexity of business relationships
· knowing what questions to ask
· the differences between client satisfaction and client commitment
As usual, there are three specific ‘takeaways’ to help the listeners gather and apply actionable relationship intelligence®
Learn more about your ad choices. Visit megaphone.fm/adchoices
Special Relationships
It’s hard enough winning a new client, so the last thing you want to do is to lose them because you didn’t treat them right.
Special Relationships examines the technique of reinforcing your existing client and customer relationships to make sure that you leave no stone unturned in the task of maximizing the potential, untapped revenues.
Carey Evans and Simon Rhind-Tutt founders of Relationship Audits are experts in the job of auditing and prioritising existing client relationships, nurturing them. And this podcast reveals the secrets of building, growing and maintaining strong client relationships to help your business weather the slings and arrows of a choppy economy.
