In this episode of the "Speaking of Risk and Audit," Richard Chambers engages in a dynamic discussion with Matt Mabel, Vice President of Internal Audit Quality Assurance and Process Improvement at American Express. Together, they explore the intricacies of strategic planning within internal auditing and the transformative changes underway at American Express. Matt shares his insights on the unique challenges faced in his role, including innovation in audit processes and the implementation of new technology. They delve into key strategies for managing organizational change effectively, emphasizing the importance of stakeholder engagement and clear communication. Matt's expertise in change management offers valuable advice for audit leaders preparing for inevitable transitions and striving to provide strategic value to their organizations.