Why does the drive for productivity so often miss the point? The relentless focus on rules, compliance and systems risks a disconnect from the experience of real people. In this episode, Sarah is joined by Christine Armstrong of Armstrong and Partners. Christine works with business leaders to help them understand trends in the world of work, within their organisations and beyond, through research and practical strategies. We explore why strategies fail when organisations don’t put people at t...
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Why does the drive for productivity so often miss the point? The relentless focus on rules, compliance and systems risks a disconnect from the experience of real people. In this episode, Sarah is joined by Christine Armstrong of Armstrong and Partners. Christine works with business leaders to help them understand trends in the world of work, within their organisations and beyond, through research and practical strategies. We explore why strategies fail when organisations don’t put people at t...
What do we mean by ‘speak to the human’? In this episode, Sarah takes the mic inhouse to chat with Acteon partner Owen Rose, exploring a ‘human-centred’ approach – why it matters, what it means, and how to do it. Leading change or communicating effectively depends on connecting with the people we’re trying to engage with. And to do that well, we need to try to understand what shapes their responses, motivations and behaviours. We talk about: How ‘training’ and ...
Speak to the human
Why does the drive for productivity so often miss the point? The relentless focus on rules, compliance and systems risks a disconnect from the experience of real people. In this episode, Sarah is joined by Christine Armstrong of Armstrong and Partners. Christine works with business leaders to help them understand trends in the world of work, within their organisations and beyond, through research and practical strategies. We explore why strategies fail when organisations don’t put people at t...
