Empathy & understanding: Finding insurance solutions for older clients

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Spark...On the go

ivari

81 episodes

1 week ago

Discover how ethical influence shapes our work and relationships. Performance coach Michael Cooke breaks down the key principles of influence—like reciprocity, social proof, and authority. Whether you’re a leader or simply looking to strengthen your relationships, this episode offers actionable strategies and memorable anecdotes to help you become a more positive and effective influencer. To see our full legal disclaimers, please visit ivari.ca/podcast

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Empathy & understanding: Finding insurance solutions for older clients

Spark...On the go

38 minutes

5 months ago

Empathy & understanding: Finding insurance solutions for older clients

Michelle Apollinaro is back to discuss the unique challenges and opportunities of working with older clients. Michelle and DeeAnn delve into the importance of empathy, understanding, and trust-building when advising older clients, who may be skeptical of insurance products due to past experiences. Michelle shares her 30 years of expertise, offering practical tips on how to address the specific needs and concerns of older clients, from financial legacies to affordability issues. To see our ful...