Agentic AI is here, and Salesforce's Agentforce has placed this transformative technology at the fingertips of nonprofits and government agencies. These digital workers are NOT chatbots. They can contextualize complex questions, recommend interventions, and even handle tasks completely autonomously. For nonprofits, that frees up human staffers to focus on more mission-critical work. Talk about a game changer!

Larry Fontillas, Salesforce Director of Solution Engineering for Nonprofits, joins the show to break down real-world use cases of Agentforce for nonprofits. Provisio VP of Data Services John Patton also returns to explain what agentic AI really is and what nonprofits can do to prepare their data to harness it.