Software Talks is all about B2B software and SaaS business growth. This channel is presented by Monterro, the hands-on growth investor that turn Nordic software companies into global players. Most episodes are in Swedish.
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Software Talks is all about B2B software and SaaS business growth. This channel is presented by Monterro, the hands-on growth investor that turn Nordic software companies into global players. Most episodes are in Swedish.
Så bygger, skalar upp och mäter du Customer Success i B2B SaaS
Software Talks by Monterro
37 minutes 30 seconds
3 years ago
Så bygger, skalar upp och mäter du Customer Success i B2B SaaS
Customer Success har fullständigt exploderat inom B2B-världen. Inte konstigt då kundnöjdhet och merförsäljning är själva kärnan i en B2B SaaS-verksamhet.Ändå är det många som inte riktigt lyckas med sin Customer Success. I det här avsnittet berättar Leif Bohlin, partner på mjukvaruinvesteraren Monterro, och Malin Appelberg, Customer Success-ansvarig på Hypergene, om deras erfarenheter. De intervjuas av Beata Wickbom, digital strateg och entreprenör.
Software Talks by Monterro
Software Talks is all about B2B software and SaaS business growth. This channel is presented by Monterro, the hands-on growth investor that turn Nordic software companies into global players. Most episodes are in Swedish.
