In this episode of Soft Spoken Selling, Kimberly Alexandre discusses the transformative power of emotional intelligence (EI) for introverted salespeople. She breaks down the components of EI, including self-awareness, self-regulation, motivation, empathy, and social skills, and explains how these traits can be leveraged to build meaningful client relationships. Kimberly provides practical tips for applying EI in sales, emphasizing the importance of listening, understanding client needs, and managing one's energy during sales interactions. Through real-world examples, she illustrates how introverts can excel in sales by focusing on their strengths and building trust with clients.