Social Media Make Easy is NapoleonCat’s podcast about growing a business due to social media channels. In each episode, Anna Smaruj unveils practical tactics for how companies can use social media platforms to strengthen their brands. Social Media Make Easy is a perfect address for anyone looking to bring social media into play, from building a community to analyzing competitors, improving team management and customer service.
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Social Media Make Easy is NapoleonCat’s podcast about growing a business due to social media channels. In each episode, Anna Smaruj unveils practical tactics for how companies can use social media platforms to strengthen their brands. Social Media Make Easy is a perfect address for anyone looking to bring social media into play, from building a community to analyzing competitors, improving team management and customer service.
S01E01: Introduction to Customer Service and Content Moderation in Social Media
Social Media Made Simple
7 minutes 1 second
2 years ago
S01E01: Introduction to Customer Service and Content Moderation in Social Media
In the first episode of Social Media Made Simple, we’ll introduce you to the world of customer service and content moderation in social media. Highlighting the unique challenges professionals face in managing multiple platforms, monitoring millions of daily interactions, and adapting to the constantly changing landscape.
You’ll learn what tone of voice will be best for your brand, why personalization is crucial in customer care, and how different social media platforms require different types of language when communicating with clients. Find more tips for navigating the world of social media on our blog: https://cutt.ly/check-out-the-blog
Social Media Made Simple
Social Media Make Easy is NapoleonCat’s podcast about growing a business due to social media channels. In each episode, Anna Smaruj unveils practical tactics for how companies can use social media platforms to strengthen their brands. Social Media Make Easy is a perfect address for anyone looking to bring social media into play, from building a community to analyzing competitors, improving team management and customer service.
