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Social Geek
Jack Monson
1183 episodes
1 month ago
Hello Geeks. Join Jack Monson and top marketing thought leaders and franchise executives for weekly Rock Star roundtables on hot topics and trends.
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Management
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Entrepreneurship
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All content for Social Geek is the property of Jack Monson and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Hello Geeks. Join Jack Monson and top marketing thought leaders and franchise executives for weekly Rock Star roundtables on hot topics and trends.
Show more...
Management
Business,
Marketing,
Entrepreneurship
Episodes (20/1183)
Social Geek
Marketing & Innovation: Franchising AI Updates from Patti Rother, Jeff Leach

It doesn’t matter what you do with AI.

There…I said it. Come and get me, snake oil salesman.

What DOES matter is what your candidates and customers do with AI and how they’re finding you.

It’s the Marketing & Innovation Update for October on the most popular franchise podcast, Social Geek!

Patti Rother, Founder and CEO of Root + Rise, is here to help Fran Dev pros feed the Large Language Models with answers for their brands.

We’ll cover:

  • Why Reddit is now so important and how you can get started

  • Using Wikipedia as your guide to sharing your facts and data

  • Other places to share your brand’s unified messaging to gain authority

  • How video content is currently feeding answers

  • Why PR and earned media are more critical than ever

Shout outs to our all-star team members Jacqui Blair, Islam Tawfik, Willem van Daalen, Madison Leavy, Grace Gorman, and Jason Weaver.

Next, I’ll chat with Jeffrey Leach of Vendasta to dive into AI for local franchisee marketing.

Jeff shares the results from Vendasta’s new study of 20 franchise brands looking at their franchisees’ local AI marketing services. There are some amazing conversions via web chats, SMS conversations, and booking services.

Connect with Jeff to learn more about the survey results.

Thanks to Northeast Color, Hughes, and Thunderly ⚡

Special Guests: Jeff Leach and Patti Rother.

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3 weeks ago
51 minutes 16 seconds

Social Geek
Episode 1200: Franchise Rock Stars: Franchisors + Suppliers

What do brands really need from their partners and vendors?

And how can suppliers best manage those relationships?

It’s Episode 1200 of Social Geek! The Franchise Rock Stars are back on the most popular podcast in franchising: Kristen Pechacek, Ali Kraus, Derrick Abelman, and Danielle Wright.

We’re diving deep into the three-legged stool of Franchisors, Franchisees, and Suppliers to discuss:

*Monthly check-ins versus monthly challenge

*Using your suppliers and partners to get stronger and better

*Saying NO and making it okay to say no

*Are relationships in franchising getting better? Are they getting harder?

*What are CEOs of brands really looking for now?

*What are the signs of a client quietly quitting?

Thanks also to today’s sponsors: Citrin Cooperman, Northeast Color, Hughes, and Thunderly.

Special Guests: Ali Kraus, Danielle Wright, Derrick Ableman, and Kristen Pechacek.

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1 month ago
38 minutes 2 seconds

Social Geek
Franchise Marketing Sources: Live at Franchise Expo West

Where are your best new leads coming from? What’s your go-to source for the best candidates who will make the best franchisees?

Franchise Development Marketing is the focus on today’s show with some of my favorite franchise brand leaders recorded LIVE at Franchise Expo West in LA. You’ll hear from:

Robert Bhagwandat, Checkers & Rally’s

Megan Birkey, McDonald’s

Mark Treptow, Gong Cha

Jimmy Weeks, Internet Strategy Labs

Matt Sawicki, Black Sheep Coffee

Carlo Verdugo, Juice It Up!

Plus, Michael Seid of MSA discusses several hot Franchising topics for this fall and Kim Gusman of CEA / California Employers Association shares why California is still a great place to develop franchises!

Thanks to Northeast Color,, Hughes, Citrin Cooperman, and Thunderly.

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1 month ago
1 hour 6 minutes 13 seconds

Social Geek
Franchise Marketing Fall Preview

It’s the Franchise Marketing Fall Preview on Social Geek!

Matt Haller, CEO of The International Franchise Association gives a preview of this year’s IFA Advocacy Summit in DC and the association’s view on top issues for small business.

Ali Kraus of Benetrends and Bloomin’ Blinds’ Kristopher Stuart discuss the launch of Furry Frans, the franchise community’s exciting new non-profit project.

Ford Saeks, keynote speaker and author, shares the topics that his audiences are asking about the most this year.

Brent Greenwood of Sport Clips gives us an update on the Multi-Unit side of franchise and the growth he’s seeing for his brand and sector.

And Shawn Caric of Smoothie King wraps up the show with a discussion about the 2025 Franchise Leadership & Development Conference. Shawn is this year’s FLDC Chair and gives a sneak peek at this year’s content.

And all of today’s guests share their take the hottest Franchise Development and Franchise Marketing trends including:

GEO / AEO / SEO impacting franchise lead generation
LLM seeding for fran dev
A confident outlook on franchise growth for 2025/2026!

Thanks to Citrin Cooperman, Northeast Color, Hughes, and Thunderly.

Special Guests: Ali Kraus, Brent Greenwood, Ford Saeks, Kris Stuart, Matt Haller, and Shawn Caric.

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2 months ago
50 minutes 11 seconds

Social Geek
Social Geek Live at IFE 2025 in New York Part 4

Recorded live at IFE 2025 in New York with MFV Expositions!

It's the final chapter in our 4 part series of conversations with founders, CEOs, and Franchise Development leaders including:

Richard Snow of Brooklyn Robot Foundry

Rochelle Castiglione of Merry Maids

Ben Woodruff of WOOPS!

Collin Benyo of The Melting Pot

Giles Brake of Alliott Global Alliance

Thanks to Northeast Color, Franzy, Hughes, and Furry Frans.

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2 months ago
45 minutes 24 seconds

Social Geek
Social Geek Live at IFE 2025 in New York Part 3

Recorded live at IFE 2025 in New York with MFV Expositions!

It's part 3 in our series of conversations with founders, CEOs, and Franchise Development leaders including:

Will Richards of Dill Dinkers Pickleball

Greg Salzano of Philly Pretzel Factory

Jeff Brazier of Kiddie Academy

Utkash Yadav of Sigri Indian BBQ

Kizito Paganini of Wrap City

Thanks to Northeast Color, Franzy, Hughes, and Furry Frans.

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2 months ago
35 minutes 5 seconds

Social Geek
Social Geek Live at IFE 2025 in New York Part 2

Recorded live at IFE 2025 in New York with MFV Expositions!

Special thanks to Dawn Abbamondi and the team at SMB Franchise Advisors for introducing me to so many interesting emerging Franchise brands.

Today, we’re speaking with:

Jon Sieber, Storytime Chess / Chess at Three

Mike Chidester, Chiddy’s Cheesesteak

Kate Pawlowski, DDH

Eddie Fahmy, Doner Haus

Diane, Alvin, and Eric Thomas, New Life Assisted Living

Bret Suffis, Lil’ Athletes

Thanks to Northeast Color, Franzy, Hughes, and Furry Frans.

And save the date for the next franchise show on the calendar: Franchise Expo West in LA September 5 & 6. We would love to have you join us and tell your story on a future podcast.

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3 months ago
42 minutes 10 seconds

Social Geek
Episode 1193: Social Geek Live at IFE 2025 in New York Part 1

We’re only as bad as today. We’re always getting better tomorrow.
-Sam Stanovich
 

Recorded LIVE at The International Franchise Expo 2025 in New York with MFV Expositions!

We kicked off IFE 2025 speaking with one of my favorite franchisors and restauranteurs, Sam Stanovich of Craveworthy Brands. Sam is always up for sharing ideas about new innovations in both the board room and the kitchen at Big Chicken, Taffer’s Tavern, and more.

Next we chat with another Craveworthy Brand leader, Justin Egan of Wing It On who is true “wingnut!”

We were also thrilled to see the return of McDonald’s to the IFE and had a chance to sit down with Edit Dolce to discuss what makes a great McDonald’s operator and the brand’s openness to innovation.

Gabriel Cruz of Honest Art chats about membership models and recurring revenues to help new franchisees become successful early.

FranchiseWire’s Editor-In-Chief Jill Abrahamson shares the hottest trends she’s seeing in franchising and what readers are searching for in 2025.

And we wrap up part up 1 with Dr John Hayes, who is in his 33rd year of presenting “The A to Zs of Buying a Franchising” at IFE, reflects on some of the changes he’s seen and reveals some BIG changes for his plans for the future at the Titus Center

Thanks to Northeast Color, Franzy, Hughes, and Furry Frans.

Special Guest: Sam Stanovich.

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3 months ago
46 minutes 54 seconds

Social Geek
Episode 1192: Marketing & Innovation: Steve Buors and Generative Engine Optimization

It’s the Marketing & Innovation Update for July.

Generative Search or AI Search is shifting the SEO game from getting from a list of results to a single answer to a question.

Steve Buors, CEO and co-founder of ReShift Media is here to answer franchisors’ questions like:

  • Is your website traffic declining already due to AI? 

  • How strong is your brand’s authority?

  • How will all of this change your content marketing strategy?

Listen now on Spotify, Apple, Amazon, and more.

Thanks to Citrin Cooperman, Franzy, Hughes, and Thunderly ⚡

Special Guest: Steve Buors.

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4 months ago
28 minutes 48 seconds

Social Geek
Marketing & Innovation: Amy Landino of AmyTV

The Social Geek Marketing & Innovation series rolls on with video help from a pro.

YouTuber Amy Landino of AmyTV is here to help you make better videos.

Amy discusses:

  • Long-form versus short-form video
  • How to pull people in at the beginning of your video
  • The importance of hooks and thumbnails

And she shares her proven 5-step formula that will make your videos perform better today.

Subscribe to AmyTV on YouTube:

https://www.youtube.com/@AmyTV

Thanks to Franzy, Hughes, and Thunderly

https://franzy.com/socialgeek
http://hughes.com/franchise
https://thunderlymarketing.com

Special Guest: Amy Landino.

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4 months ago
24 minutes 53 seconds

Social Geek
One On One with Lauren Fernandez

Today: One On One with restaurant expert and entrepreneur Lauren Fernandez of Full Course.

Lauren brings us up to speed on all things food & franchising. We'll discuss restaurant trends and hot topics including labor, digitization, robots, menu trends, Nowstalgia, and consumer behavior.

Thanks to Vendasta, Franzy, Hughes, and Citrin Cooperman

http://vendasta.com/franchise
https://franzy.com/socialgeek
http://hughes.com/franchise
https://www.citrincooperman.com/Industries/Franchising

Special Guest: Lauren Fernandez.

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4 months ago
49 minutes 30 seconds

Social Geek
Marketing & Innovation: Richard Snow and Sherry McNeil

It’s the Marketing and Innovation Update for June, 2025.

Entrepreneur, Podcaster, and now Franchisee Richard Snow shares an update on the IFA Franchise Ascension Initiative.
Next, Sherry McNeil of the Canadian Franchise Association joins the podcast to wish all of you a Happy World Franchise Day!

Today’s show is brought to you by Vendasta, Franzy, Hughes, and Thunderly ⚡

Special Guests: Richard Snow and Sherry McNeil.

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5 months ago
23 minutes 57 seconds

Social Geek
One On One with Gini Dietrich

Today we’ve got a two-part conversation with Gini Dietrich of Spin Sucks.

First, Gini returns to Social Geek with an update on the PESO model – the relationship of implementing Paid, Earned, Shared, and Owned media strategies. She shares stories about:

• Challenges in measuring all media but in different ways

• The effect of AI on the PESO model and what’s next

• Creating good content still matters most for humans, search engines, and AI

Then join us over on the Franchise Freaks podcast for part 2 of our conversation!

Thanks to Vendasta, Franzy, Hughes, and Thunderly ⚡

http://vendasta.com/franchise
https://franzy.com/socialgeek
http://hughes.com/franchise
https://thunderlymarketing.com/

Special Guest: Gini Dietrich.

Show more...
5 months ago
18 minutes 37 seconds

Social Geek
Social Geek Rescue with Jon Taffer

“There are two types of Franchises…”

  • Jon Taffer, restauranteur, entrepreneur, and host of Bar Rescue.

Jon Taffer joins the podcast to share stats visits to restaurants, the branding behind Taffer’s Tavern, and why it’s a Tavern, NOT just a bar.

Our friends Josh Halpern and Sam Stanovich from Craveworthy Brands also join us for a compelling conversation about how connectivity makes an establish great. Recorded live at the National Restaurant Association Show in Chicago!

Listen now on Spotify, Apple, Amazon, and more.

Thanks to Vendasta, Franzy, Hughes, and Thunderly ⚡

Shout outs to Gregg Majewski, Big Chicken, Shaquille O’Neal, IFA, The IFA World Franchise Show, and Franchise Freaks.

Special Guests: Jon Taffer, Josh Halpern, and Sam Stanovich.

Show more...
5 months ago
26 minutes 13 seconds

Social Geek
Just Jania with Jason Feifer 2025

Welcome to Just Jania, the podcast hosted by Jania Bailey and powered by FranNet.

Today Jania welcomes Jason Feifer, Editor in Chief of Entrepreneur Magazine, back to the podcast for conversation about opportunity  management, championing innovation, and the relationship between content & connection.

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5 months ago
28 minutes 49 seconds

Social Geek
Franchise Rock Stars: Bad Bosses

Bad Bosses.

We’ve all had them and we don’t wanna be them.

Today The Franchise Rock Stars are here to share some horror stories and some advice. Join Ali Kraus, Danielle Wright, Derrick Ableman, Kristen Pechacek, and Scott Greenberg!

For more details on the amazing new certification program Scott mentioned, please visit www.hemsworldwide.com

Thanks to Vendasta, Franzy, Hughes, and Citrin Cooperman

http://vendasta.com/franchise
https://franzy.com/socialgeek
http://hughes.com/franchise
https://www.citrincooperman.com/Franchising

Special Guests: Ali Kraus, Danielle Wright, Derrick Ableman, and Scott Greenberg.

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5 months ago
40 minutes 25 seconds

Social Geek
Marketing & Innovation: Maresa Friedman

2015 called and wants its marketing strategy back.

It's the Social Geek Marketing & Innovation update for May with outspoken innovative marketer, Maresa Friedman.

Maresa joins host Jack Monson for a round of venting about some bad trends in marketing especially for franchise brands including:

  • AI-generated LinkedIn posts
  • LinkedIn “heroes”
  • Marketing personas
  • Sales funnels
  • Vanity metrics
  • Pre-scripted podcasts
  • And … best of all … AI “experts”

What else are we missing? What misguided tactics make you roll your eyes and speed past on your feed?

Listen now on Spotify, Apple, Amazon, and more.

Thanks to Vendasta, Franzy, Hughes, and Thunderly ⚡

https://franzy.com/socialgeek

http://vendasta.com/franchise

http://hughes.com/franchise

https://thunderlymarketing.com/podcasts/

Special Guest: Maresa Friedman.

Show more...
6 months ago
44 minutes 17 seconds

Social Geek
One On One with Shelly Sun Berkowitz

Shelly Sun Berkowitz joins a One On One conversation with Social Geek host Jack Monson. She describes her recent sale of her successful franchise brand BrightStar Care to a Private Equity partner, moving from CEO to Executive Chairwoman of the Board, and remaining involved in the home care industry and franchising.

Shelly shares advice for leaders regarding:

  • Turning over “your baby” to new owners

  • Identifying your potential buyers and partners

  • Honoring your own legacy

  • Walking away from a deal when it doesn’t feel right

  • Considering your customers and franchisees

  • And being present for your family and your business

Thanks to Franzy , Vendasta, Hughes, and Thunderly.

https://franzy.com/socialgeek

http://vendasta.com/franchise

http://hughes.com/franchise

https://thunderlymarketing.com/podcasts/

Special Guest: Shelly Sun Berkowitz.

Show more...
6 months ago
35 minutes 8 seconds

Social Geek
Social Geek Live at Franchise Expo Charlotte 2025 Part 2

It’s Part 2 of our Social Geek Podcast series recorded live at Franchise Expo Charlotte.

In this double-sized episode, we’re talking to franchise development pros, CEOs, and founders about what makes their brand unique and getting their take on the what’s up in franchising for the rest of 2025. You’ll hear from:

Raj Bhasin, Autism Center of Excellence

Shannon Wilburn and Brian Luciani, SMB Franchise Advisors

Blaine Young, NaturaLawn

Christian Collucci, Instant Imprints

Paul Dorsey, Jantize

Richard Prout, Eat Gather Love

Brian Glynn, Village Idiot Pizza

Gavin Lantzy, Daisy

Joe Colucci, Dirty Dogs Spa & Boutique

Jamie Brooker, Brooker’s Founding Flavors Ice Cream

Thanks to our partners at MFV Expositions and Comexposium. We’ll see you next in NYC at IFE 2025!

Thanks to Vendasta, Franzy, Hughes, and Thunderly.

http://vendasta.com/franchise
https://franzy.com/socialgeek
http://hughes.com/franchise
https://thunderlymarketing.com/

Show more...
6 months ago
1 hour 28 minutes 28 seconds

Social Geek
The AI Sherpa with Robert Mitchell Part 6

AI Sherpa is back on Social Geek. This month, Robert Mitchell welcomes guest Eric Cook, Franchise Owner with WSI.

Robert and Eric discuss the consulting side of WSI’s AI work with a focus on how AI is impacting community banks and other local businesses.  

Also, our monthly update on the latest AI tools for Franchises including Robert’s take on DeepSeek, the completive landscape for apps, and some AI voice agents.

Thanks WSI!

Special Guests: Eric Cook and Robert Mitchell.

Show more...
6 months ago
26 minutes 40 seconds

Social Geek
Hello Geeks. Join Jack Monson and top marketing thought leaders and franchise executives for weekly Rock Star roundtables on hot topics and trends.