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Smoke Break - Store Managers
Mike Hernandez
25 episodes
3 months ago
"Smoke Break" is a weekly micro-podcast that delivers essential management strategies for convenience store managers in just 5-10 minutes. Join host Mike as he shares actionable insights on inventory control, staff management, profitability, and operational excellence. Each episode tackles real-world challenges faced by c-store managers, providing practical solutions you can implement immediately to improve store performance and advance your career. Perfect for busy managers who want to stay ahead in the convenience store industry while maximizing their break time.
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All content for Smoke Break - Store Managers is the property of Mike Hernandez and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
"Smoke Break" is a weekly micro-podcast that delivers essential management strategies for convenience store managers in just 5-10 minutes. Join host Mike as he shares actionable insights on inventory control, staff management, profitability, and operational excellence. Each episode tackles real-world challenges faced by c-store managers, providing practical solutions you can implement immediately to improve store performance and advance your career. Perfect for busy managers who want to stay ahead in the convenience store industry while maximizing their break time.
Show more...
Careers
Education,
Business,
Self-Improvement
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Episode 12 - Alcohol & Tobacco: Getting ID Right Every Time
Smoke Break - Store Managers
3 minutes
7 months ago
Episode 12 - Alcohol & Tobacco: Getting ID Right Every Time

Smoke Break - Episode 12: Alcohol & Tobacco: Getting ID Right Every Time

Episode Duration: 3 minutes

Join host Mike Hernandez as he shares essential strategies for maintaining perfect compliance with alcohol and tobacco regulations. Learn how to implement foolproof systems that protect your business, your license, and your community.

Episode Overview

Master critical compliance areas:

  • ID verification procedures
  • Staff training approaches
  • Operational systems
  • Documentation protocols
  • Risk management techniques

ID Verification Systems

Learn to implement:

  • 35-and-under carding policy
  • Comprehensive ID inspection
  • Technology-assisted verification
  • Tamper detection techniques
  • Consistent application standards

Team Training

Develop approaches for:

  • Fake ID recognition
  • Legal sales hour awareness
  • Group purchase detection
  • Customer interaction scripts
  • Refusal techniques

Operational Safeguards

Master techniques for:

  • POS system restrictions
  • Legal hours enforcement
  • Sale documentation
  • Refusal logging
  • Compliance auditing

Risk Management

Create systems for:

  • Third-party purchase prevention
  • Suspicious behavior identification
  • Regulatory preparation
  • Compliance documentation
  • Audit response procedures

Store Manager Action Item

This week's compliance task:

  1. Review month of sales records
  2. Analyze for timing/volume patterns
  3. Conduct surprise ID check audit
  4. Document compliance levels
  5. Address any procedural gaps

Resources Mentioned

  • Visit cstorethrive.com for additional compliance resources

Next Episode Preview

Coming up: Environmental compliance strategies for your store.

"Smoke Break" delivers weekly insights for convenience store managers in bite-sized, actionable episodes under 10 minutes.

#ConvenienceStore #ComplianceManagement #RetailRegulations #IDVerification #StoreManagement #RetailResponsibility

Smoke Break - Store Managers
"Smoke Break" is a weekly micro-podcast that delivers essential management strategies for convenience store managers in just 5-10 minutes. Join host Mike as he shares actionable insights on inventory control, staff management, profitability, and operational excellence. Each episode tackles real-world challenges faced by c-store managers, providing practical solutions you can implement immediately to improve store performance and advance your career. Perfect for busy managers who want to stay ahead in the convenience store industry while maximizing their break time.