Small business owners wake up each day focused on two things: their Instagram and their bank account. But what if banking could do more than just show a balance?
On this episode, Yoseph West, Co-Founder and CEO of Relay, discusses how banking designed for small businesses can drive cash flow confidence and financial clarity.
Key Takeaways:
(03:43) Small businesses struggle with financial visibility.
(06:52) Relay differentiates itself from traditional business banks.
(09:07) Preventing check fraud with authorization controls.
(10:53) Small businesses still compare digital banks to traditional ones.
(14:41) Attracting new customers and driving organic growth.
(18:55) Three key factors matter when choosing fintech partners.
(24:17) Small businesses demand more from their financial institutions.
(28:19) Building deep relationships with customers is essential for success.
Resources Mentioned:
https://www.linkedin.com/in/yosephwest/
Relay LinkedIn -
https://www.linkedin.com/company/bankwithrelay/
Relay Website -
https://www.relayfi.com/
Coalition for Financial Ecosystem Standards -
https://www.businesswire.com/news/home/20241001547800/en/Coalition-for-Financial-Ecosystem-Standards-CFES-Launches-to-Develop-Industry-Standards-for-Nonbanks-Participating-in-Financial-Services
Any specific guest you’d like to hear on the show? Leave your suggestions at
https://www.smbtechinnovators.com/.
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