In this episode of Smarter Sourcing, John speaks with Carlos Maceda, Chief Supply Chain Officer at Mount Sinai Health System. They discuss the evolution of leadership in a post-pandemic landscape, with Carlos emphasizing the importance of mentorship and maintaining team morale, while also holding teams accountable. Carlos shares his personal journey to his current role, highlighting key lessons learned in supply chain management and contingency planning, including the need for proactive, quick decision-making when potential issues loom on the horizon. Topics discussed: - How leadership styles must adapt in a post-pandemic world to maintain team morale and productivity. - The significance of mentorship in guiding junior team members and fostering a supportive work environment. - The challenges of managing a remote workforce, including strategies for effective communication and collaboration. - The need for proactive resource planning and quick decision-making, especially when potential issues loom on the horizon. - Tight budgets in healthcare and how they impact supply chain decisions and job security. - The importance of analyzing large data sets to drive decisions and improve supply chain efficiency. - The significance of building strong relationships with vendors and the benefits of mentoring them into fields they might not have seen. - The challenge of maintaining work-life balance in a demanding industry, particularly in remote settings.