In this episode, Jakub Mazur, Deputy Mayor of Wroclaw, Poland, maps how the city is moving from pilots to performance: using nanosatellite imagery to enrich property data and support flood readiness, pairing AI with sensors to predict water-pipe leaks, and shifting from hundreds of disconnected systems toward an e-office standard that cities can share. He reflects on data gaps around newcomers and why better public–private collaboration matters, the legal and procurement hurdles that slow local co-creation, and lessons from managing recurring crises such as floods. Above all, he argues for a human-centred Smart City that honours heritage, builds resilience, and turns evidence into everyday improvements.   Like our show? Remember to subscribe and rate it! Want to join us for an episode? Fill out the form on our Podcast Page. And for more insights, visit our BABLE Smart Cities Knowledge Hub