In episode 16 we discuss the incredible work of the Critical Care Transport Program and the backgrounds of 2 of their extraordinary team members through the art of conversation. The Critical Care Program coordinates and provides transport services for critically ill or injured children, with a team operating 24/7 to serve all critical care areas in the institution. The transport team is made up of two registered nurses and a paramedic or EMT who are highly skilled in airway management, obtaining arterial and venous access, chest tube insertion, and pleural decompression. They are also one of the few Critical Care Transport Teams in New England that can initiate and transport patients requiring Nitric Oxide (NO) and are one of only six programs in the northeast accredited by the Commission of Medical Transport Services (CAMTS). The Boston Children's Transport Program aims to improve outcomes for critically ill neonatal and pediatric patients who require transport to their facility. With over 30 employees, the team transports around 940 patients to Boston Children's each year, with 36 percent of these patients being under two weeks old. The program also plays a leadership role in improving the quality of acute neonatal and pediatric care in the region through outreach education and support of community programs. Join us as we delve into the incredible work and backgrounds of a pediatric critical care transport nurse practitioner and an EMT who are part of the Critical Care Transport Team at Boston Children's Hospital and exude love for their job!