What does it take to build a thriving company in a competitive industry—and keep it growing for more than a decade? In this episode of Small Business Matters, host Tim Fulton and co-host Taylor Fulton sit down with Zac Nicklas, President & CEO of The Pool Boys in League City, Texas. Zac shares how he turned a small family-run pool service into a trusted, 15-employee operation that’s earned a reputation for professionalism, reliability, and integrity.
Whether you’re a seasoned entrepreneur or just starting out, Zac’s story is packed with insights about scaling smart, leading well, and finding balance between growth and personal priorities.
Episode Highlights:
• What Matters to Small Business? [03:36]
• Leading Like a CEO [06:32]
• Sustaining a Long-term Business Partnership [10:53]
• A Big Mistake Changes Everything [15:09]
• Building a Loyal, Low-turnover Team [15:36]
• Industry Involvement As a Growth Accelerator [18:37]
• Hiring a Second-in-command [23:09]
• Rapid-fire [25:55]
• Takeaways [29:06]
• Contact Information [30:58]
• SBM News [31:15]
About the Guest
Zac Nicholas is the President & CEO of The Pool Boys, a full-service pool maintenance and repair company based in League City, Texas. Founded in 2011, the company has grown from a two-man operation into a respected local brand known for its commitment to customer care and continuous improvement. Zac’s leadership philosophy centers on integrity, teamwork, and investing in people—principles that have helped him build a sustainable business with strong community roots. Tune in to hear how one small business owner built not just a company, but a culture of professionalism, trust, and purpose.
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What does it take to build a thriving company in a competitive industry—and keep it growing for more than a decade? In this episode of Small Business Matters, host Tim Fulton and co-host Taylor Fulton sit down with Zac Nicklas, President & CEO of The Pool Boys in League City, Texas. Zac shares how he turned a small family-run pool service into a trusted, 15-employee operation that’s earned a reputation for professionalism, reliability, and integrity.
Whether you’re a seasoned entrepreneur or just starting out, Zac’s story is packed with insights about scaling smart, leading well, and finding balance between growth and personal priorities.
Episode Highlights:
• What Matters to Small Business? [03:36]
• Leading Like a CEO [06:32]
• Sustaining a Long-term Business Partnership [10:53]
• A Big Mistake Changes Everything [15:09]
• Building a Loyal, Low-turnover Team [15:36]
• Industry Involvement As a Growth Accelerator [18:37]
• Hiring a Second-in-command [23:09]
• Rapid-fire [25:55]
• Takeaways [29:06]
• Contact Information [30:58]
• SBM News [31:15]
About the Guest
Zac Nicholas is the President & CEO of The Pool Boys, a full-service pool maintenance and repair company based in League City, Texas. Founded in 2011, the company has grown from a two-man operation into a respected local brand known for its commitment to customer care and continuous improvement. Zac’s leadership philosophy centers on integrity, teamwork, and investing in people—principles that have helped him build a sustainable business with strong community roots. Tune in to hear how one small business owner built not just a company, but a culture of professionalism, trust, and purpose.
Scott Wozniak, CEO of Swoz Consulting, has consulted with leaders on six continents, including Silicon Valley startups, family enterprises, and Fortune 500 companies. A member of Mensa, Scott reads over 200 books each year and has written three books, with a fourth coming at the end of 2023. He earned a master’s degree in business with an emphasis in Organizational Leadership. Scott has worked with some of the leading brands of our time including multiple Silicon Valley “unicorns” and Nucor Steel.
During an eight-year tenure with Chick-fil-A, Scott worked directly with the founding family and executive team to design leadership development programs, set strategy, and lead company-wide upgrades—and though he is not an employee there anymore, he regularly consults with their leaders. Scott enjoys working with leaders who have a passion for being great.
Show Notes:
In this episode, CEO of Swoz Consulting and 2021 SBM Conference speaker Scott Wozniak drops by to chat with Tim. Scott shared his thoughts on virtual vs. in-person work environments, the critical need for leaders to create clarity, and working with Chick-fil-A. Tune in to learn the importance of connection, community, and collaboration, how COVID accelerated change, and the role of today’s small business CEO.
Episode Highlights:
• What Matters to Small Business [0:02:28]
• Discovering a New Career [0:03:50]
• The Leadership Performance [0:08:44]
• Lessons Learned at Chick-fil-A [0:12:38]
• Creating Clarity [0:16:47]
• Post Covid Leadership [0:20:40]
• In-Person vs. Virtual Workplace [0:22:35]
• Swoz Consulting [0:26:08]
• Book Release: Make Your Brand Legendary [0:30:16]
• Rapid Fire [0:32:04]
• Takeaways [0:37:34]
• Contact Information [0:38:25]
• SBM Announcements [0:39:12]
Small Business Matters
What does it take to build a thriving company in a competitive industry—and keep it growing for more than a decade? In this episode of Small Business Matters, host Tim Fulton and co-host Taylor Fulton sit down with Zac Nicklas, President & CEO of The Pool Boys in League City, Texas. Zac shares how he turned a small family-run pool service into a trusted, 15-employee operation that’s earned a reputation for professionalism, reliability, and integrity.
Whether you’re a seasoned entrepreneur or just starting out, Zac’s story is packed with insights about scaling smart, leading well, and finding balance between growth and personal priorities.
Episode Highlights:
• What Matters to Small Business? [03:36]
• Leading Like a CEO [06:32]
• Sustaining a Long-term Business Partnership [10:53]
• A Big Mistake Changes Everything [15:09]
• Building a Loyal, Low-turnover Team [15:36]
• Industry Involvement As a Growth Accelerator [18:37]
• Hiring a Second-in-command [23:09]
• Rapid-fire [25:55]
• Takeaways [29:06]
• Contact Information [30:58]
• SBM News [31:15]
About the Guest
Zac Nicholas is the President & CEO of The Pool Boys, a full-service pool maintenance and repair company based in League City, Texas. Founded in 2011, the company has grown from a two-man operation into a respected local brand known for its commitment to customer care and continuous improvement. Zac’s leadership philosophy centers on integrity, teamwork, and investing in people—principles that have helped him build a sustainable business with strong community roots. Tune in to hear how one small business owner built not just a company, but a culture of professionalism, trust, and purpose.
