Shiny apps are everywhere. But small businesses don’t need more noise—they need results.

In Part 2 of our 3-part series, AI That Actually Works for Small Business, Kim and Hal take you inside the new business model playbook:

• Agents that actually do the work.
• Predictive analytics that tell you what’s next.
• Curated, verifiable hires you can trust.

Kim shares her own in-progress story of opening a new insurance agency in the AI era, weaving in lessons from blockchain at the University of Oxford and the hard knocks of hiring gone wrong. With humor, banter, and real-world examples, this episode goes deeper—showing how AI isn’t just about doing things faster, but building a business that thinks, learns,and runs itself.

You’ll Learn:

1. How to build AI agents that deliver outcomes, not distractions.
2. Why predictive analytics is the new customer-expectation baseline.
3. How to hire smarter with curated candidates + verifiable credentials.

Links & References

• Dan Martell: I Tested 500+ AI Tools, These 10 Will Make You Rich

• HeroHire.ai — curated, guaranteed hiring partner

• Velocity Network — blockchain credential verification

Ready to Take Action?

• Subscribe to Small Business Big AI on Spotify or your preferred platform, leave a review, and share this episode with a fellow entrepreneur who could benefit from AI insights.
• Join the AI Insiders Community for Exclusive Tips & Resources → Request to Join our Private Community

• Ask us about the IMPACT Framework course—a strategic way to communicate effectively with the AI → Email Howard & Howard Holdings, Inc.

• Ask us about the Small Business Transformation Model (SBTM)—a simple, step-by-step framework designed for business owners → Email Howard & Howard Holdings, Inc.

• Have a question or an AI success story? DM us on LinkedIn or Facebook!

---Music Credit: “I Am with You” by Dream Cave; EpidemicSound via iStock.com

Sound Effects: https://pixabay.com/sound-effects/