How to CX with small budget - the power of small steps

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SimplifiCXM

Shilpa Mudiganti

13 episodes

3 days ago

Simplify customer experience management - This podcast focuses on the role data and technology play in delivering relevant and memorable customer experiences.

Technology

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Simplify customer experience management - This podcast focuses on the role data and technology play in delivering relevant and memorable customer experiences.

Technology

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How to CX with small budget - the power of small steps

SimplifiCXM

25 minutes 26 seconds

1 year ago

How to CX with small budget - the power of small steps

The ROI on CX takes time and this compounds the issues CX leaders have in organizations not sold on the vision yet. But there are ways to get around it. There are definitely ways to sell the benefits of delivering great CX - through small steps. Join me as I discuss pragmatic ways of furthering the cause of CX with the CEO of VistaXM, Erik Vogel.