🎙️ Episode 37: Miro Humer - Leading with Empathy, Failing Forward, and Creating Space for InnovationIn this episode of Silicon Heartland Sessions, we sit down with Miro Humer, CIO of Case Western Reserve University, for a powerful and human-centered conversation about leadership, innovation, and the evolving role of technology in higher education.Miro shares his journey from the private sector to academia, the impact of launching the internal GenAI portal CWRU AI, and how his team is helping shape the digital future of the university. But more than just technology, this episode is about building a workplace culture that empowers people, supports failure as a learning tool, and encourages leadership that is empathetic and purposeful.“Within the IT organization, what I try to do is have a culture where failure isn’t necessarily viewed as failure. It’s viewed as a learning experience… That makes for a better work environment. It gives people more control over their work life. And I think that leads us to a happier place to be.”- Miro Humer🎧 Key Insights You’ll Hear in This Episode: • How Miro launched CWRU’s secure, internal AI platform and is shaping AI innovation within higher education • Why empathy and psychological safety are foundational to tech leadership • How to foster a culture where failure leads to learning instead of fear • The importance of creating safe spaces for people to grow, contribute, and lead • What CIOs and tech leaders can learn from academia about long-term thinking and service orientation🙏 Special thanks to our sponsors for supporting the mission of Cloud Nirvana and the Silicon Heartland Sessions:🙌 Rackspace Technology - We advise, design, build, and manage solutions across multicloud, applications, data, and security.🙌 Varonis - The leader in data security and insider threat detection.🙌 Trace3 – AI to help your business run, grow, and transform.🙌 Sigma Computing - Business intelligence built for the cloud. Live, collaborative analytics for data-driven teams.