Get ready for some eye-opening insights in this episode of "Show Don't Tell"! Wes and Kent Harris take a casual yet informative dive into quality control in the eye care industry. From removing faulty lenses to refurbishing medical imaging equipment, they share anecdotes and tips that highlight the importance of maintaining top-notch standards in patient care and equipment maintenance. Plus, stay tuned as they discuss their unique method of quality assurance - "hammer time" - where they ensure cracked or faulty lenses are not reused. Tune in to learn how they navigate the challenges and ensure quality across all aspects of eye care practice.