Unlock the secrets of exceptional hospitality with Billy O'Sull, a game-changer in the short-term rental industry and the creative force behind the short-term rental pillar at PMI. Billy's journey is nothing short of inspiring, as he passionately shares his philosophy of "unreasonable hospitality," rooted in the aloha spirit of his Hawaiian origins. His experiences span both U.S. and international markets, offering invaluable insights into maintaining and elevating the guest experience. This ...