Shine on CX Show with Michelle Pascoe

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Shine on CX Show: Illuminating the Path to Exceptional Customer Experience

Claire Boscq, CX Activator

19 episodes

1 day ago

Welcome to the Shine on CX Show, your essential podcast for all things customer experience (CX). Each episode features in-depth interviews, real-world case studies, and practical advice to help you enhance your customer interactions. The Shine on CX Show is more than just a podcast-it’s a community dedicated to raising the bar in customer experience. By tuning in, you’ll join a network of like-minded individuals who are committed to delivering exceptional service and driving business growth Discover how to shine in the world of customer experience with the Shine on CX Show. Subscribe today!

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Shine on CX Show with Michelle Pascoe

Shine on CX Show: Illuminating the Path to Exceptional Customer Experience

26 minutes 43 seconds

1 year ago

Shine on CX Show with Michelle Pascoe

🎙 Episode Title: Unlocking Potential Across Generations with Michelle Pascoe

In this episode of the Shine on CX Show, we’re thrilled to welcome Michelle Pascoe, Leadership & Customer Experience Expert, to explore a topic crucial for today’s workplace: how to unlock the potential of employees across different generations. From Baby Boomers to Gen Z, each generation has unique needs, expectations, and motivations. Michelle shares her expert insights on how businesses can understand these differences to truly look after their employees, foster engagement, and create an environment where everyone thrives.

Tune in to discover practical strategies for improving employee satisfaction and retention by tailoring your approach to the multigenerational workforce. Whether you’re a leader looking to better support your team or interested in enhancing your workplace culture, this episode is packed with actionable advice.

#Leadership #EmployeeEngagement #GenerationalDiversity #ShineOnCX -------------

CONTACT MICHELLE

⁠https://www.michellepascoe.com/

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FOLLOW CLAIRE ⁠https://claireboscq.com/podcast-shine-on-cx-show/⁠

YouTube Subscribe: ⁠https://www.youtube.com/c/claireboscq/⁠
LinkedIn: ⁠https://www.linkedin.com/in/claireboscq/⁠
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