🎙 Welcome to the Shine On CX Show!
In this episode, Claire Boscq sits down with Cirsty De Gruchy-Moseley, ambassador for Purple Tuesday in Jersey, to discuss how businesses can create a more inclusive and accessible customer experience for people with disabilities.
We challenge common misconceptions about disability—how it isn’t always visible, how perception isn’t always reality, and why inclusion is really about being kind, aware, and ready to ask, "How can I help?"
Discover:
💜 How small changes can make a big impact on disabled customers.
💡 Why accessibility isn’t just about physical spaces—it’s about attitude and awareness.
🙌 The role of businesses in fostering a culture of care and inclusion.
Creating accessible and inclusive experiences isn’t just good business—it’s about being a compassionate and customer-focused organisation. Whether you’re a business leader, service provider, or CX professional, this episode will give you practical insights on making every customer feel valued.
🎧 Tune in to the Shine On CX Show and be part of the movement for a more inclusive world!
#ShineOnCX #CustomereXperience #PurpleTuesday #DisableCustomereXperience------------FOLLOW CIRSTY
https://www.linkedin.com/in/cirstydegruchy/
https://connectingcommunities.je/
https://purpletuesday.co-----------
FOLLOW CLAIREhttps://claireboscq.com/
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