"You get a mad underspend in Q1; then you spend Q2 and Q3 trying to catch up on the questions about your Q1 underspend. This is variation waste, and causes massive issues in terms of the ability of the system to absorb the work" - Mark Richards In this episode, we turn our attention to the application of lean to Portfolio Operations and Governance. Eric focuses on improving flow, while Mark wants to reduce waste. We start by looking at aggregating and analyzing patterns from portfolio members...