Ep.4: ServiceNow in Your Pocket - Exploring the Mobile Application

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ServiceNow Pilots by SPOC

SPOC Trusted Advisors on Your ServiceNow Journey

28 episodes

6 days ago

SPOC - Trusted Advisors on Your ServiceNow Journey If you’re looking for a trustworthy ServiceNow partner, you're in the right place. As trusted advisors, we unlock the power of the Now Platform. For 15 years, enterprise customers across Europe have been maximizing ROI with ServiceNow through our expertise and technology consulting. Headquartered in Poland, with teams across CEE, the UK, Belgium, Luxembourg, and Sweden, we provide process and technology advisory services leveraging ServiceNow platform.

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Ep.4: ServiceNow in Your Pocket - Exploring the Mobile Application

ServiceNow Pilots by SPOC

33 minutes 44 seconds

1 year ago

Ep.4: ServiceNow in Your Pocket - Exploring the Mobile Application

Host: Marcel Sowiński, Customer Success Manager

Guest: Sylwester Jassa, ServiceNow Advisory Consultant

📱 In this episode, we explore the ServiceNow Mobile Application, bringing the Platform to your fingertips. Our guest expert tackles essential questions about managing tickets, workload, and security, providing insights from both the agent and end-user perspectives.

From deployment intricacies to cybersecurity considerations, we cover it all. Discover the transformative impact of the ServiceNow Mobile App on organizational efficiency, along with real-life use cases that showcase its potential. No tool is without limits, and we dive into an honest discussion about the drawbacks of the app. If you're contemplating integrating the ServiceNow Mobile App into your organization, this episode is a must-watch.

🚀 Highlights:

Exploring the functionalities for both agents and end-users.
The deployment process and cybersecurity considerations.
Real-life success stories and organizational benefits.
Honest discussion on the limits and drawbacks of the ServiceNow Mobile App.

💬 Share your thoughts! Drop your comments and suggestions for future episodes. 🗣️📩

🌐 Connect with us:

LinkedIn 👉 / spoc-servicenow-elite-partner

YouTube 👉 ⁠https://www.youtube.com/@spocservicenowexperts

📚 Check out more valuable materials:

🔗Service Portal with an Instagram Feel?

https://www.spoc.eu/blog/service-portal-with-an-instagram-feel-design-cues-in-the-social-media-era/

🔗 Service Portal with an E-commerce Feel?

https://www.spoc.eu/blog/service-portal-with-an-e-commerce-feel-design-cues-in-the-digital-era/