An accessible interview with leaders from service organisations on their real-life learnings from delivering change and transformation. All sectors, all industries. Always with four or five practical, key takeaways you can implement today.
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An accessible interview with leaders from service organisations on their real-life learnings from delivering change and transformation. All sectors, all industries. Always with four or five practical, key takeaways you can implement today.
Changing the culture in a Field Service organisation
Service Transformation
23 minutes
5 years ago
Changing the culture in a Field Service organisation
An interview with Martin Holloway of HomeServe. Here he talks to us about leading the field operation through a fundamental change in culture. He tells us about the drivers, his approach, the challenges he faced. He signs off with a few key takeaways. A must for anyone thinking of leading a culture change in a service organisation
Service Transformation
An accessible interview with leaders from service organisations on their real-life learnings from delivering change and transformation. All sectors, all industries. Always with four or five practical, key takeaways you can implement today.
