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Service Transformation: Reinventing service for clients and employees
Wil Lombardi & Frederic Jambukeswaran
11 episodes
1 week ago
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Management
Technology,
Business
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Management
Technology,
Business
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Winning with responsive service, built on a culture of trust, a conversation with CEO Jerry Pierson
Service Transformation: Reinventing service for clients and employees
32 minutes
1 year ago
Winning with responsive service, built on a culture of trust, a conversation with CEO Jerry Pierson
Join hosts Wil Lombardi and Fred Jambukeswaran in a dynamic conversation with CEO Jerry Pierson. Explore the art of assembling high-performing teams, rebuilding trust through transparency, and driving fast, responsive service. Gain transformative insights into how Jerry uses his role as CEO to motivate and propel his team to win in a competitive environment. Dynamic Entertainment is known for creating the world's most innovative rides at notable theme parks across the U.S., Asia, Europe, and the Middle East.   Learn more about Dynamic Entertainmenthttps://dynamictechgroup.com/   Jerry Piersonhttps://www.linkedin.com/in/jerry-pierson-b9974a3/   Wil Lombardihttps://www.linkedin.com/in/william-lombardi/   Fred Jambukeswaranhttps://www.linkedin.com/in/fredjam/
Service Transformation: Reinventing service for clients and employees