In this episode, we delve into the dynamic leadership journey of Lori Massey Brissette, a multifaceted professional with over two decades of experience as an attorney, senior executive, and mediator. Affectionately known as the "Texas Tornado," Lori's leadership style pushes boundaries, driving teams toward success even amidst perceived chaos.    We explore her holistic definition of service, hear why she feels that it's important to have that broad view of service, where every client interaction becomes an opportunity for impactful engagement and business growth. Lori's leadership approach, grounded in listening and respect, highlights the power of adapting to change and aligning individuals with roles that maximize their potential. She challenges leaders to start with their role in enabling their employee's success.    We uncover her philosophy of coaching, embracing failure as a stepping stone to growth, and fostering a supportive environment for employee development. Through collaborative leadership and a "we before me" mentality, Lori emphasizes the importance of breaking down silos and promoting teamwork to achieve shared goals. Learn practical strategies for empowering teams to fail forward, recognizing individual value, and driving organizational change with resilience and confidence.  Tune in for thought provoking insights and lessons on leading through a service transformation.   Lori Massey Brissette @ Linkedinhttps://www.linkedin.com/in/lori-massey-brissette-1b74707/   Lori Massey Brissette @ Campaign Website https://www.lmbforthe4th.com/   Wil Lombardihttps://www.linkedin.com/in/william-lombardi/   Fred Jambukeswaranhttps://www.linkedin.com/in/fredjam/