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Intro: Unveiling a 5-Point Service Transformation Framework and Common Success Themes
Service Transformation: Reinventing service for clients and employees
21 minutes
1 year ago
Intro: Unveiling a 5-Point Service Transformation Framework and Common Success Themes
Our initial episode will introduce you to our hosts, Wil Lombardi and Fred Jambukeswaran, who dive right in with a 5-point framework to help you think about your service transformation, and share 3 common threads they have seen in successful transformations.
You're invited to connect and share your thoughts on the episode, the format or another comments regarding this podcast.
Wil Lombardi https://www.linkedin.com/in/william-lombardi/
Fred Jambukeswaranhttps://www.linkedin.com/in/fredjam
Service Transformation: Reinventing service for clients and employees
