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A Discussion on Leadership, DevOps and Continuous Improvement with Chris Johnson
Service Transformation: Reinventing service for clients and employees
44 minutes
1 year ago
A Discussion on Leadership, DevOps and Continuous Improvement with Chris Johnson
In this insightful podcast episode, Chris dives into the pivotal role that understanding technology system boundaries and streamlining processes play in supporting a service transformation. He emphasizes the significance of continuous improvement, shedding light on often overlooked aspects such as simplifying products and eliminating low-value features.
Moreover, our discussion extends into the realm of DevOps, where we explore the significance of DORA metrics and the constructive tensions inherent in their implementation. Chris offers valuable insights into his approach to cultivating highly performing teams, emphasizing team empowerment, servant leadership, and the importance of leading with empathy towards both employees and customers.
Chris Johnson @ Linkedinhttps://www.linkedin.com/in/chris-johnson-50a1101/
Chris Johnson @ Webhttps://www.johnsonwebapps.com/
Wil Lombardihttps://www.linkedin.com/in/william-lombardi/
Fred Jambukeswaranhttps://www.linkedin.com/in/fredjam/
Service Transformation: Reinventing service for clients and employees
