Anouska Kemple and Jenny Conlon Cooper are here to raise the service game in Ireland. Their mission is to shine a light on businesses excelling in unwavering service and explore the reasons for their success. Each week they will be joined by incredibly inspirational and passionate guests who are delivering outstanding service in challenging times. They are here to raise the roof and give you insight into how to achieve extraordinary service.
To find out more about Anouska and Jenny visit, servicepleaseee.com
If you would like to get in touch, you can send an email to servicepleaseee@gmail.com
You can also follow on Instagram, TikTok, Facebook and LinkedIn
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Anouska Kemple and Jenny Conlon Cooper are here to raise the service game in Ireland. Their mission is to shine a light on businesses excelling in unwavering service and explore the reasons for their success. Each week they will be joined by incredibly inspirational and passionate guests who are delivering outstanding service in challenging times. They are here to raise the roof and give you insight into how to achieve extraordinary service.
To find out more about Anouska and Jenny visit, servicepleaseee.com
If you would like to get in touch, you can send an email to servicepleaseee@gmail.com
You can also follow on Instagram, TikTok, Facebook and LinkedIn
Kelly’s Resort Hotel & Spa Manager, Laura Kelly on the iconic brand and the secret to the returning customer
Service Pleaseee
32 minutes
4 months ago
Kelly’s Resort Hotel & Spa Manager, Laura Kelly on the iconic brand and the secret to the returning customer
Laura tells us how it all started at Kelly’s, how the family have achieved outstanding service for generations and how their staff create those special little wow moments for guests.
There are almost 300 employees at Kelly’s so we delve into how they retain their talent and maintain such an unrivalled standard of service.
We also chat about whether Laura thinks there’s a hospitality crisis and how her own children would like to holiday at Kelly’s!
We were honoured to have Laura on the podcast to understand how Kelly’s have mastered service excellence.
Kelly’s Resort Hotel & Spa
Kelly’s Resort Instagram
Service Pleaseee
Anouska Kemple and Jenny Conlon Cooper are here to raise the service game in Ireland. Their mission is to shine a light on businesses excelling in unwavering service and explore the reasons for their success. Each week they will be joined by incredibly inspirational and passionate guests who are delivering outstanding service in challenging times. They are here to raise the roof and give you insight into how to achieve extraordinary service.
To find out more about Anouska and Jenny visit, servicepleaseee.com
If you would like to get in touch, you can send an email to servicepleaseee@gmail.com
You can also follow on Instagram, TikTok, Facebook and LinkedIn
