Summary
In the latest episode of Service Evolution, host Jim Robinson sits down for a second session with leadership expert Josh Foliart to dive deep into what it truly takes to lead under pressure. Their conversation is a masterclass in practical leadership, offering both seasoned executives and emerging leaders invaluable tools for self-awareness, time management, and people development.
Josh kicks off by addressing the "fog of war" that leaders experienced during the Covid era, and how uncertainty, rather than order, is the birthplace of real leadership. He makes the compelling case that management handles what’s certain whereas leadership thrives where things are uncertain. Additionally, Josh explains that leaders can’t use the “not enough time” excuse, emphasizing the importance of owning your calendar and guarding the hours when you’re at your best.
The discussion then shifts to the art of leading people who are different or even difficult to understand. Josh encourages leaders to seek common ground, echoing John Maxwell’s advice to focus on the one percent you share and pour one-hundred percent of your energy into it. Lastly, Jim and Josh wrap up offering the practical advice of finding a mentor, investing intentionally in leadership development, and mastering five key skills—communication, relationships, alignment, execution, and capacity.
Whether you’re navigating daily business pressures or aiming to grow your influence, this episode is brimming with actionable wisdom to help you become the kind of leader others want to follow!
Show Notes
(00:00) Introduction
(01:55) Leading Under Pressure
(07:06) Leading Amid Disagreement and Distance
(13:42) Identifying Team Tendencies
(19:00) Achieving a Focused Leadership Mindset
(25:28) Investing in Future Generations
(29:51) Invest and Demand
(33:04) Mastering Five Things for Success
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