As AI continues to redefine how we deliver service, the opportunities to provide smarter, faster, and more cost-effective solutions are mind blowing. But with these advancements come complex challenges: how do we make the case for AI investment, scale existing platforms without disruption, and foster alignment between IT and service teams, all while ensuring our teams remain engaged and energized? The key to AI success lies in navigating this transformation with clarity and purpose.
Join the inService™ Podcast Live on Thursday, January 16th at 12PM ET as hosts John Carroll and Gerardo Pelayo tap into the AI expertise of our guest, Niken Patel, CEO and Founder of Neuron7.ai. Having helped many enterprise organizations navigate AI successfully, Niken will help demystify AI and all that comes with it. He’ll explain how to successfully traverse the many crossroads of the AI landscape to ensure you are prepared today for tomorrow’s service transformation.
Niken is the CEO and co-founder of Neuron7.ai, a company that is transforming customer service with AI solutions for complex, enterprise organizations that need fast, accurate resolutions at scale. Niken has 20+ years of experience in customer service and support, making 400+ customers successful in the last two companies that he led. As a serial entrepreneur and senior leader in high-growth technology companies, Niken has experience in strategy, sales, marketing, M&A, and board duties, with an excellent track record of growing companies from a nascent stage to successful enterprises that create tremendous value for customers and stakeholders.
