What if 80% of your email revenue comes from just 20% of your effort?
In this episode, Jimmy Kim and Chase Dimond unpack the real data behind ecommerce email performance; revealing the flows, segments, and campaigns that actually move the needle (and the ones you can delete today).
They’ll show you how to stop over-engineering your automations, focus on the top-earning flows, and simplify your email strategy to drive more revenue with fewer sends. If you’ve ever felt overwhelmed by 47 flows, endless A/B tests, or bloated lists, this episode is your reset button.
EP 54: The 80/20 of Email Revenue: How to Double Your ROI by Doing Less
Here's what we're diving into:
- The 3 flows that drive 60–80% of automated revenue (and how to optimize them)
- The segments that matter: VIPs, one-time buyers, and engaged subscribers
- Why your welcome and sunset flows don’t deserve your energy
- Campaign types that convert - and how to balance promo vs. content sends
- The metrics that matter in 2025 (hint: it’s not open rates)
- How to cut 50% of your email workload and still grow faster
Thank you our friends at Omnisend, Kintsugi and eCom Email Certified for sponsoring the podcast!
Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://eemtrk.com/omnisend-sendit
Kintsugi is an AI platform that monitors, files, and optimizes sales tax for you with a 98.3% reduction in errors. Mention Chase and Jimmy to receive your first three months free! https://eemtrk.com/sendit-kintsugi
eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://eemtrk.com/eec-sendit
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00:00 Welcome to The Show
02:14 The 80/20 Rule in Email Marketing
04:24 Key Revenue-Generating Email Flows
10:13 The Power of Post-Purchase Flows
12:21 The Importance of Browse Abandonment
13:28 Overrated Email Flows
16:16 High-Value Segments in Email Campaigns
21:15 Segments That Don't Matter: Avoiding Common Pitfalls
24:31 Effective Campaign Strategies
28:15 What Not to Send: Avoiding Common Mistakes
35:47 The 80/20 Rule: Simplifying for Success
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Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/
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Follow Jimmy & Chase on social!
Follow Jimmy Kim at:
https://x.com/yojimmykim
https://www.linkedin.com/in/yojimmykim/
https://www.instagram.com/yojimmykim/
https://www.tiktok.com/@yojimmykim
Follow Chase Dimond at:
https://x.com/ecomchasedimond
https://www.linkedin.com/in/chasedimond/
https://www.instagram.com/chasehunterdimond/
https://www.tiktok.com/@chasehunterdimond
Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!
