Think you need expensive platforms and six-figure marketing stacks to compete with bigger brands? Think again.

In this episode of Send It!, Jimmy Kim and Chase Dimond reveal five proven retention marketing hacks that cost almost nothing to implement but deliver massive results.

From manual personalization that outperforms AI to creative segmentation using data you already have, these strategies prove that creativity and genuine customer care beat expensive technology every time. Whether you're a startup with a shoestring budget or an established company looking for quick wins, these tactics can be implemented in a single afternoon using tools you already own.

EP 45: Low Budget, High Impact Retention Marketing Hacks

Here's what we're diving into:

- Manual Personalization & Human Touches: Hand-written notes and personal messages that create 73% higher lifetime value

- Creative Segmentation with Existing Data: Smart customer segments using basic email platforms (67% higher engagement)

- User-Generated Content Systems: Free social proof collection that increases repeat purchases by 52%

- Simple Gamification Without Platforms: Milestone celebrations using basic tools (34% higher customer lifetime value)

- Strategic Email Reply Campaigns: Two-way communication that creates 3x more referrals and builds real relationships

Thank you our friends at Omnisend, Kintsugi and eCom Email Certified for sponsoring the podcast!

Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://eemtrk.com/omnisend-sendit

Kintsugi is an AI platform that monitors, files, and optimizes sales tax for you with a 98.3% reduction in errors. Mention Chase and Jimmy to receive your first three months free! https://eemtrk.com/sendit-kintsugi

eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://eemtrk.com/eec-sendit

Join Chase, Jimmy and 500+ eCom marketers and operators at Commerce Roundtable San Diego this September! Featuring keynote speakers like Gary Vee, Ezra Firestone, Taylor Holiday and more. Secure your spot before it sells out a third year in a row! Use code SEND IT for 25% off https://eemtrk.com/sendit-crsd-25

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00:00 Welcome to The Show

03:21 Hack 1: Manual Personalization and Human Touches

09:15 Hack 2: Creative Segmentation Strategies

15:27 Hack 3: Leveraging User-Generated Content (UGC)

21:56 Hack 4: Gamification and Milestone Celebrations

26:13 Hack 5: Reply and Response Campaigns for Personal Connection

32:48 Key Takeaways and Final Thoughts

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Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/

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Follow Jimmy & Chase on social!

Follow Jimmy Kim at:

https://x.com/yojimmykim

https://www.linkedin.com/in/yojimmykim/

https://www.instagram.com/yojimmykim/

https://www.tiktok.com/@yojimmykim

Follow Chase Dimond at:

https://x.com/ecomchasedimond

https://www.linkedin.com/in/chasedimond/

https://www.instagram.com/chasehunterdimond/

https://www.tiktok.com/@chasehunterdimond

Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!