97% of your website visitors leave without buying, here's how to win them back.
Most eCommerce brands just blast these warm prospects with discount codes and wonder why it's not working, but the real opportunity lies in proper mid-funnel nurturing. In this episode of Send It!, Jimmy Kim and Chase Dimond break down the psychology of mid-funnel prospects and reveal exactly how to nurture them through education, trust-building, and strategic content that moves them closer to purchase without being pushy or salesy.
From educational content sequences that build authority to strategic re-engagement tactics that capture prospects when timing is right, discover the five proven frameworks that turn interested browsers into loyal customers.
EP 43: Mid Funnel Mastery: Nurturing Prospects Who Didn’t Convert Immediately
Here's what we're diving into:
- Educational Content Sequences: Building authority and trust through valuable content (not thinly veiled sales pitches)
- Strategic Social Proof Deployment: Using testimonials that address specific concerns rather than generic praise
- Value Demonstration Frameworks: Helping prospects justify ROI with cost-benefit analysis and success metrics
- Proactive Objection Handling: Addressing concerns before prospects voice them to remove purchase barriers
- Strategic Re-Engagement Tactics: Capturing prospects when timing is right with behavioral triggers and multi-channel approaches
Thank you our friends at Omnisend, Kintsugi and eCom Email Certified for sponsoring the podcast!
Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://eemtrk.com/omnisend-sendit
Kintsugi is an AI platform that monitors, files, and optimizes sales tax for you with a 98.3% reduction in errors. Mention Chase and Jimmy to receive your first three months free! https://eemtrk.com/sendit-kintsugi
eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://eemtrk.com/eec-sendit
Join Chase, Jimmy and 500+ eCom marketers and operators at Commerce Roundtable San Diego this September! Featuring keynote speakers like Gary Vee, Ezra Firestone, Taylor Holiday and more. Secure your spot before it sells out a third year in a row! Use code SEND IT for 25% off https://eemtrk.com/sendit-crsd-25
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00:00 Welcome to The Show
02:35 Introduction to Mid-Funnel Mastery
03:17 Nurturing Non-Converting Prospects
04:59 Characteristics of Mid-Funnel Prospects
08:40 Educational Content Strategies
15:36 Leveraging Social Proof
19:59 Value Justification Framework
20:39 Highlighting Unique Market Advantages
21:20 Success Metrics and Outcome Tracking
25:19 Addressing Objections Proactively
29:17 Strategic Re-Engagement Tactics
36:00 Key Takeaways and Final Thoughts
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Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/
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Follow Jimmy & Chase on social!
Follow Jimmy Kim at:
https://x.com/yojimmykim
https://www.linkedin.com/in/yojimmykim/
https://www.instagram.com/yojimmykim/
https://www.tiktok.com/@yojimmykim
Follow Chase Dimond at:
https://x.com/ecomchasedimond
https://www.linkedin.com/in/chasedimond/
https://www.instagram.com/chasehunterdimond/
https://www.tiktok.com/@chasehunterdimond
Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!
