Quote: "The people that can see the business through their customer's eyes... makes them elite." - Anthony DelGrosso
In this episode of "Selling in the Age of AI," Frank Somma welcomes Anthony DelGrosso, Regional Vice President and General Manager at Milner South. Anthony DelGrosso shares his expertise on sales and operations, emphasizing the importance of human connection, empathy, and resilience in the sales profession. The episode explores how AI is integrated into business processes and provides valuable insights on building strong customer relationships.
Key Topics & Insights:
Philanthropy in Sales: The importance of giving back to the community and using sales skills for good.
Integrating AI in Business: How AI is used in sales, service, and internal automation.
AI's Role in Sales: AI's capabilities in data analytics, task automation, and research.
Qualities of a Good Salesperson: Empathy, listening skills, and resilience.
The Art of Listening: Understanding what customers are saying and not saying.
The Value of Relationships: How relationships drive sales and customer retention.
Maintaining Customer Connections: Strategies for building and strengthening client relationships.
Leveraging Technology: Balancing technology with human interaction in sales.
The Future of Sales: The increasing importance of strong sales skills in a changing landscape.
The Role of Empathy: Seeing the business through the customer's eyes.
Connect With Anthony DelGrosso:
https://www.linkedin.com/in/anthony-delgrosso-jr-%F0%9F%9A%80-567a6114/
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