Quote: "Your job is to cultivate relationships." - Anthony Stears
In this episode of "Selling in the Age of AI," Frank Somma welcomes Anthony Stears, AKA the Telephone Assassin, a conversational strategist and expert speaker. Anthony shares his insights on effective communication, the importance of manners and etiquette in sales, and strategies for building strong client relationships. The episode explores the nuances of human interaction in sales and offers practical advice for navigating the modern sales landscape.
Key Topics & Insights:
The Human-to-Human Approach: Emphasizing that sales is ultimately about human connection, regardless of the channel.
AI's Role in Sales: Discussing the appropriate use of AI tools to enhance sales productivity and efficiency.
The Importance of Note-Taking: Highlighting the value of capturing key information from conversations to build rapport.
Manners and Etiquette: Underscoring the significance of politeness and respect in sales interactions.
The "Pizza Menu" Analogy: Framing outreach as creating awareness rather than forcing a sale.
Overcoming Objections: Strategies for addressing objections effectively and building trust.
Building Credibility: Techniques for establishing trust and confidence with potential clients.
Creating Urgency: Methods for generating interest and driving action in a polite and helpful way.
The Power of Storytelling: Using relatable success stories to connect with prospects.
Balancing Technology and Human Touch: Finding the right mix of technology and personal interaction in sales.
Connect With Anthony Stears:
https://www.linkedin.com/in/anthony-stears/
www.thetelephoneassassin.co.uk
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